My daycare uses Kangarootime. How do I make sure I see its messages and bills?

In KT Connect, turn on Billing, Messaging and Activity notifications under Settings, and read messages under the Messaging tile.

In the KT Connect app, tap the three-line menu, then Settings, then Notifications, and switch on Billing, Messaging and Activity notifications. In KT Connect, select the Messaging tile, then Announcements to read announcements, or My Account to read a center message to your family's account. Kangarootime says account messages are automatically sent to the Primary Contacts on a family's account, parents can choose to have announcements and messages sent to Authorized Contacts, and to ask your center director which contacts can receive messages.

For a Kangarootime update, take a screenshot and share it to Daywell from your phone, or add it in Daywell on the web.

What to do

Switch on the notifications. In the KT Connect app, tap the three-line menu, then Settings, then Notifications, and switch on Billing, Messaging and Activity notifications. During setup the KT Connect app asks about push notifications to keep you up to date on billing changes and other center information.
Read messages in the app. In KT Connect, select the Messaging tile, then Announcements to read announcements, or My Account to read a center message to your family's account. Announcements are one-way messages from the center, and account messaging lets authorized parents and guardians view messages from the center, reply, or start a new message.
Ask who is on the account. Kangarootime says account messages are automatically sent to the Primary Contacts on a family's account, parents can choose to have announcements and messages sent to Authorized Contacts, and to ask your center director which contacts can receive messages. Write to your center director: "Who on our account gets your messages and bills?"
Label the bill email. Kangarootime's guide for centers says parents who are Primary Contacts, or Authorized Contacts with billing permissions and an email address on file, are emailed their bill when it becomes available in the KT Connect app and a confirmation when a payment is made, from no-reply@kangarootime.com. In Gmail, make a filter for your school, daycare and activity senders and have it label them "School". Add no-reply@kangarootime.com to it. Choose Skip the Inbox (Archive it) only if you'll open that label every day.
Write down the ask. Pull the date, the ask and which child out of each announcement, like "Field trip, Thursday, Maya".

How Daywell helps

Daywell (getdaywell.com) is the family prep assistant. One list of what's coming up, which child it's for, and what to bring, sign or pay. Connect Gmail once, read-only. Daywell looks at email and picks out the messages from school, daycare and activities. Take a screenshot of the message, then share it to Daywell from your phone, or add it in Daywell on the web. On the iPhone and Android apps, one quiet reminder comes each morning, at a time you pick. Invite a partner and you both see the same list.

Get Daywell

Questions parents ask

I'm not getting Kangarootime notifications.

Check the app's settings, then ask your center.

In the KT Connect app, tap the three-line menu, then Settings, then Notifications, and switch on Billing, Messaging and Activity notifications. During setup the KT Connect app asks about push notifications to keep you up to date on billing changes and other center information. The center decides what it sends, so ask it.

My partner doesn't get the daycare messages.

Ask your center director who is on the account.

Kangarootime says account messages are automatically sent to the Primary Contacts on a family's account, parents can choose to have announcements and messages sent to Authorized Contacts, and to ask your center director which contacts can receive messages.

Which email address does Kangarootime send my bill from?

Its guide for centers names no-reply@kangarootime.com.

Kangarootime's guide for centers says parents who are Primary Contacts, or Authorized Contacts with billing permissions and an email address on file, are emailed their bill when it becomes available in the KT Connect app and a confirmation when a payment is made, from no-reply@kangarootime.com.

How do I get Kangarootime updates into Daywell?

Share a screenshot of the update.

Take a screenshot of the message, then share it to Daywell from your phone, or add it in Daywell on the web.

I use Outlook or another email, not Gmail. Can I still use Daywell?

Yes, just forward them.

Yes. From any inbox, forward school emails to your own Daywell address, one at a time or automatically. The first time you forward from a new address, Daywell asks you to confirm it's yours; after that, forward again and Daywell reads it.

A form or flyer came home. What do I do?

Share it as a PDF or a picture.

Share a PDF or a picture to Daywell and it reads it, on every device.

Does Daywell read all of my email?

No. It starts with who it's from and the subject.

No. It looks only at who each email is from and its subject, and skips what Gmail files under Promotions, Social and Forums. It opens the ones it judges to be from school, daycare or activities. If it can't tell from the sender and subject, it opens that one too rather than risk missing it. The privacy policy explains what is kept and for how long.

How do I get Daywell?

Start on the web.

Daywell is on the web. Start at getdaywell.com. It reads your school and activity email and tells you what your kids need ready.

Sources

Checked by James Boone, Daywell, 5 Nov 2026